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Real Time Analyst |BPO| | Permanent WFH in Overland Park| KS in 1840 Company

Check with seller / month
Acme, Washington, United States BPO Jobs Active
Actively Hiring Acme Full Time
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Job Description


Qualifications
Must have their own laptop/desktop which meets minimum qualifications:
Processor - Core i5 or higher, RAM - 8GB or higher
Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps
11 more items(s)
Responsibilities
The successful candidate will be responsible for managing call volumes, daily attendance, and program break schedules while working closely with the operations team to analyze and improve delivery processes
Manage the call volume, daily attendance, and program break schedules
Assist with the creation of metrics and targets for services
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