IT Helpdesk Technician

Qualifications
Strong customer service skills
Technical aptitude with strong PC literacy skills
Proficiency with Windows Operating Systems
Basic knowledge of a LAN/WAN environment
Strong problem solving skills and decision making ability
Strong enthusiasm and desire to learn
Work well in a team environment
Strong written and verbal communication skills
Ability to learn and apply technical information in a fast-paced, demanding work environment
Effective listening skills
Ability to follow policies and procedures; attention to detail
Self-motivation and organization
Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently
Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff
Job description
Job Description

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.

Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.

Additional Information

All your information will be kept confidential according to EEO guidelines.