Customer Advisor Nutrition

We have a 6 month fixed-term opportunity available as a Customer Advisor, specialising in Nutrition.

Our Customer Advisors provide unbeatable, engaging and effortless services to our customers by liaising with all stakeholders and maintain a high standard of communication with customers throughout the order fulfilment process.

Responsibilities include:

Managing feed contracts, processing orders and queries through a range of touchpoints and channels (phone, email, chat, social etc).
Supporting external shareholders, Farmlands staff and Rural Merchants.
Taking ownership, consistently building loyalty and partnerships.
Advisors are customer focused on finding ways to make each shareholder experience unbeatable.
Collaborating with wider teams to ensure we show up better each day.