Bpo|chat|voice

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.

Job Types: Full-time, Part-time, Fresher, Permanent

Experience:
• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
++1 +235210244