Hi|tech Accurate Communication Private Limited

• Install, maintain and fix computer hardware and network systems
• Provide technical information and help

Key Responsibilities:
Provide technical assistance and support for incoming queries/support and issues related to Server hardware, OS and Software, and network systems.
Troubleshoot and resolve technical problems in a timely manner, either via phone, email, chat, Remote Support or Onsite Support.
Document and track technical issues and resolutions. Can maintain ticketing system.
Collaborate with other team members and departments to ensure effective problem resolution and customer satisfaction.
Assist in the setup, installation, and configuration of software and hardware.
Stay updated with the latest technology trends and product updates to provide accurate and relevant support.
Required Skills and Qualifications:
Proven experience in a technical support role or similar position (Server or PC Technical Support Engineer / CCTV / Access Control / Storage/ Network/ IoT Devices experience Preferred).
Strong understanding of computer systems, Electronic Security Product, and other tech products.
Excellent problem-solving skills and the ability to troubleshoot issues efficiently.
Communication skills, with the ability to explain technical concepts to non-technical users.
BCA/B-tech (IT/ECE/EEE or relevant )/BE (IT/ECE/EEE or relevant )/BSc IT/ Diploma in IT/ Diploma in Networking/.
Additional certification preferable CCNA/CCNP/Server Administrator etc.
• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 2 years of experience.

More about this Technical support job
Please go through the FAQs to get all answers related to the given Technical support job
• What is the eligibility criteria to apply for this Technical support job?
Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
• How many working days are there for this Technical support job?
Ans: This Technical support job will have 6 working days.
• Are there any charges applicable while applying or joining this Technical support job?
Ans: No, there is no fee applicable for applying this Technical support job and during the employment with the company, i.e., HI-TECH ACCURATE COMMUNICATION PRIVATE LIMITED.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Technical support role?
Ans: There is an immediate opening of 3 Technical support at HI-TECH ACCURATE COMMUNICATION PRIVATE LIMITED
• Who can apply for this job?
Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
• What are the timings of this Technical support job?
Ans: This Technical support job has 0+:30 AM - 06:00 PM timing.

Candidates can call HR for more info.