Operations Manager | FinTech|SaaS

Location: Kolkata

Experience: Minimum 2 Years

Job Description:

As an Operations Manager, you will oversee the daily operations of our IT software company, ensuring that our FinTech and ERP products are delivered efficiently. You will work closely with various departments to optimize processes, improve performance, and ensure that operational goals align with the company's strategic objectives.

Key Responsibilities:
• Oversee and manage daily operations to support business objectives.
• Develop and implement operational policies and procedures.
• Monitor and improve performance metrics.
• Coordinate with product, sales, and support teams.
• Ensure compliance with industry standards and regulations.
• Manage vendor relationships and contracts.

Skills:
• Strong understanding of IT operations and software products.
• Excellent leadership and management skills.
• Ability to analyze and improve operational processes.
• Experience with budgeting and financial management.
• Strong problem-solving skills.