Customer Success Manager

Toogit


Web developer
Toogit • via Toogit
1+ hours ago
$1,+10.45 a month
Full–time, Part-time and Contractor
No Degree Mentioned
Apply on Toogit
Job description
- A series of small mini-games for Android Mobile/Tablet that are initiated via an AR spinning wheel.
- To discuss and plan what mini-games are available to produce in the time frame
- Implement mini-games to run on Android Mobile/Tablet
- Testing and improvements up to deliverable date
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Jaynik Eduserve Private Limited


Customer Success Manager
Jaynik Eduserve Private Limited • India • via Glassdoor
3 days ago
₹2.4L–₹4L a year
Full–time and Part-time
No Degree Mentioned
Apply directly on Glassdoor
Apply on Shine
Job description
Please find below the JD for the CSM that needs to be hired for Chandigarh & Jaipur

Objectives of this role
• Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings
• Maintain positive professional relationships with clients
• Use financial techniques to improve sales revenue
• Monitor sales progress to ensure that corporate goals are being met
• Serve as liaison between customer-facing personnel, key customers, and the product team.
• Actively assist the leadership team and client service teams in identifying leads and
• managing the opportunity pipeline.
• Identify actionable insights to improve client results and team strategy which lead to upsell
• opportunities through the knowledge of the client’s business requirements.

Customer success manager roles & responsibilities:
• Act as a liaison between the customer and the product team
• Identify, troubleshoot and proactively solve customer problems
• Create positive relationships with customers to turn them into brand advocates
• Increase customer satisfaction by effectively communicating with customers, solving problems for them, and helping to define success criteria to better understand how to help them succeed
• Meet with customers a regular basis
• Provide feedback to the product team on how customers will use the new features
• Increasing user adoption of your company's SaaS offering

Skills and qualifications
• Proven record of sales growth
• Experience in customer service, marketing, or a sales-related field
• Strong knowledge of business and sales growth techniques
• Exceptional project management skills
• Clear verbal and written communication skills
• Enthusiasm for the company and its growth potential

Preferred qualifications
• Experience in managing sales or marketing teams
• Sharp negotiation and networking skills
• Organizational skills
• Problem-solving skills
• Educational background in business, marketing, or finance

Job Types: Full-time, Part-time

Pay: ₹240,000.00 - ₹400,000.00 per year

Expected hours: 54 per week

Jadwal:
• Day shift

Tunjangan:
• Work from home

Upah Tambahan:
• Performance bonus

Experience:
• total work: 1 year (Required)

Work Location: Remote
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