for Customer Support|Technical Support in US BPOs

Job Role :
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• BE /BSc /BCA engineers with minimum 0 to 5 years of experience and Cisco certified (CCNA)
• Very good Understanding of TCP/IP and troubleshooting of Network Connectivity
• Experience with Cisco routers, switches and security devices
• Ideal candidate should have experience Routing & Switching & Security
• If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies
• Routing Static routes, EIGRP, BGP and OSPF
• Switching STP, UDLD, ARP, VTP, EtherChannels