Customer Support

Location: Chitrakoot, Vaishali Nagar, Near Akshardham Temple

About Us: We run an online ecommerce company dealing in home furnishing products.

Position Overview: Seeking a proactive Online Customer Support Specialist to deliver top-notch service to our online customers. This role requires strong communication skills and problem-solving abilities. No Target.

Responsibilities:

Respond promptly to customer inquiries via call, email, chat, etc.
Resolve customer complaints and issues effectively.
Develop expertise in our products and services.
Provide basic technical support for online platforms.
Assist with order management and tracking.
Collect and document customer feedback.
Collaborate with cross-functional teams.
Qualifications:

Prior experience in online customer support.
Strong written and verbal communication skills.
Empathy and customer-centric mindset.
Basic technical troubleshooting abilities.
Ability to work both independently and in a team.
How to Apply: Send your CV to apply

Note: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹18,000.00 per month

Schedule:

Day shift
Language:

English (Required)
Speak with the employer
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Expected Start Date: 18/06/2026