Job Description
She / He is responsible and accountable for the total cleanliness and aesthetic upkeep of the hotel. The EHK supervises all housekeeping employees, has the authority to hire or discharge subordinates, plans and assigns work assignments, informs new employees of property regulations, inspects completed assignments, and requisitions supplies.
Reports to: – The General Manager, or Resident Manager, or Room’s Division manager.
Duties and Responsibilities
Organize, supervise, and coordinate the work of housekeeping personnel on a day-to-day basis.
Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for hotel guests.
Draw up duty rosters
Supervise the discipline and conduct of her staff.
Assure proper communication within the department by conducting a regular meeting with all personnel.
Hire new employees, warn employees when policies are violated, and discharge employees when necessary.
Counsel employees on various duties and on work-related issues.
Motivate her staff and keep their morale high.
Establish and maintain standard operating procedures (SOP) for cleaning and to initiate new procedures to increase the efficiency of labor and product use.
Search constantly for and test new techniques and products.
Maintain an inventory of the furniture, linen, and movable equipment in the rooms and related premises and to ensure they are regularly checked.
Organize maintenance and repair of guestrooms.
Deal with articles that a guest may have left behind in a room.
Ensure the provision of proper uniforms for the hotel staff.
Ensure observance of hygiene and safety precautions.
Offer suggestions to the human resource department concerning selection recruitment, replacement, duty alterations, up-gradation, and so on.
Evaluate employees in order to upgrade them when openings arise.
Organize and supervise on-the-job and off-the-job training of staff.
Liaise between the maintenance and housekeeping departments.
Inspect and approve all supply requisitions for the housekeeping department, and to maintain par stock, inventory control, and cost-control procedures for all materials.
Check the reports filed and the registers maintained.
Maintain a time logbook for all employees within the department.
Be responsible for the redecoration and refurbishing of rooms, lobbies, and so on.
Provide a budget to the management, and undertake budget control and forecasting.
Job Type: Full-time
Pay: ₹8,086.00 - ₹28,813.27 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Yearly bonus
Experience:
Housekeeping: 1 year (Preferred)
total work: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: In person
