Fresher Bpo Us Shift

Responsibilities:
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Salary:
₹15,000.00 - ₹50,000.00 per month

Benefits:
• Paid sick time
• Paid time off

Schedule:
• Night shift

Supplemental pay types:
• Commission pay
• Performance bonus

Ability to commute/relocate:
• Mohali, Mohali 160062, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Experience:

- total work: 1 year (preferred)
• BPO: 1 year (required)

Speak with the employer
• +1 7888+7+205