International Non|voice Support

Job description

About the Job:

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you Were looking for a Customer Service Associate

Contact Person - Nisha
• Contact number
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As a Customer Service Associate Non-Voice, You Will
• Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
• Leverage your experience to provide feedback to the team on how to improve our services.
• Drive customer communication during critical events.

As a Customer Service Associate - Non-Voice, You Have
• Fluency in written English.
• Experience in the gaming/tech support (asset).
• Excellent oral and/or written communication skills.
• Customer service experience with strong customer focus.
• Excellent team player with experience and passion for gaming.
• Strong multitasking skills.
• Strong analytical and troubleshooting skills.
• The enthusiasm to be a selfstarter who is excited about learning new technologies on a daily basis.

Benefits of working as a Customer Service - Non-Voice:
• Incredible learning and growth opportunities
• An attractive compensation package with performance based incentives.
• Outstanding rewards and recognition program & employee engagement activities
• Medical Insurance

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹25,000.00 - ₹35,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift

Supplemental pay types:
• Performance bonus
• Shift allowance

Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

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