Service Technician

Service Engineer

Job Responsibilities -
• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.
• Crossdomain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and Electronics to gain competency in designing multidisciplinary technologies

Job Requirements -
• An associate's degree in engineering or ITI.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mind set.
• Knowledge of MS Office.
• Intermediate English speaking.

Job Types:
Full-time, Fresher, Regular / Permanent

Salary:
From ₹12,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift
• Morning shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Noida, Noida 201301,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Application Question(s):
• Have you completed your ITI?

Experience:

- total work: 1 year (preferred