Jobsiya

Fresher Hr Recruitment|Bpo Banking Work From Home|Part

Check with seller / month
Anywhere , India Work from home Active
Actively Hiring Anywhere Full Time
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Job Description

Work from home
Full–time and Part-time
Responsibilities:
Handle inbound and outbound customer interactions via voice calls, emails, and chat.
Provide excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Respond to emails and chat messages promptly and professionally.
Accurately document customer interactions and details in the CRM system.
Follow company scripts and guidelines for communication.
Meet performance metrics, including response time, call duration, and customer feedback.
Upsell or cross-sell products and services when appropriate.
Collaborate with team members and supervisors to improve processes and customer experience
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