Tele Caller | BPO Executive |Freshers

• Respond to inbound tickets and queries of customers.
• Build lasting relationships with customers, and other team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Thrive department productivity and quality standards.
• Establishing new, and maintaining existing, relationships with customers.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns

Requirements
• Good communication in Hindi & English
• Willing to do both day & night shift

Job Types: Full-time, Fresher

Salary: ₹13,000.00 - ₹15,000.00 per month

Benefits:
• Health insurance
• Provident Fund

Schedule:
• Night shift
• Rotational shift

Application Question(s):
• Are you a fresher?

Language:
• English (Required)
• Hindi (Required)

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