JC Home Connect Master Supervisor

"Job Description:
• Drive home connect and care operations in the assigned territory
• Source and train technicians by teeing up with target colleges
• Conduct classroom and on the job trainings for technicians
• Mentor and guide technicians to enhance productivity
• Ensure zero defect execution of home connect activity
• Drive home connect installation and fault repair related SLA
• Ensure customer satisfaction
• Ensure adherence to processes as per company defined SLAs"

Mandatory Key skills: "1. Product service knowledge
• Knowledge of IT tools usage
• Speak local language
• Planning and organizing skills
• Team Management Skills,6. Execution excellence
• Communication skills
• Coaching skills
• Customer focus"
• Job Location: Bareilly, Moradabad, Uttar Pradesh (East),Rajasthan, Guwahati, Nashik Ahmednagar

This job is provided by Shine.com