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Asst| Manager|OPS

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Lucknow, Uttar Pradesh, India BPO Jobs Active
Actively Hiring Lucknow Full Time
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Job Description

Develop and implement methods to create, track, measure and communicate processes and systems.

Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.

• Develop visual and nonvisual based SOPs for knowledgesharing and process improvements.

• Develop Strong process Knowledge.

• Oversee the successful implementation of Projects assigned.

• Prepare reports and maintain records of work accomplishments and administrative information, as required.

• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.

• Willingness to work in dynamic, highgrowth environment and should be willing to work in night time in case of project requirements.

• Delegate and allocate responsibilities efficiently to manage projects end to end.

• Ability to identify strengths and weaknesses of team members and suitably make changes if required.
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