TATA SKY Call Center Executive | Rajasthan

TATA SKY Call Center Executive jobs in Jaipur, Rajasthan Call

Inbound Customer Service

Provide best-in-class customer service and problem resolution to customer queries over the voice based phoneservice.

Support customers across Telecommunication, Meet customer requirements through first contact resolution.

Clarify customer requirements; probe for and confirm understanding of requirements or problem.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Listen attentively to customer needs and concerns; demonstrate empathy.

Confirm customer understanding of the solution and provide additional customer education as needed.

Prepare complete and accurate work and update customer file.

Candidate Profile: Education and Experience

College Graduates (any stream) Fresher or Experienced or undergraduates Fresher

Should have excellent communication and English speaking skills

Knowledge of basic computer operations.

Ability and willingness...