Voice Support Executive

Required Skill set : Good communication and convincing skills Holding 12th certification with experience (or) Freshers holding a graduation Language : English, 2 South Indian Languages (or) English , Hindi Job Duties : Demonstrates ownership to resolve challenging customer issues, escalation when necessary. Call customers with overdue accounts. Understand and explain benefits of repayment and credit history of customer. Correct customer misunderstanding on product policy and terms. Set up payme…