Customer Service Executive Pan India

Customer Service Executive Pan India Job description Agent needs to handle Queries Requests and Complaints from customers tactfully provide Customer service at every interaction ensuring end to end resolution by taking complete ownership for the customer in every transaction The goal is to achieve superior customer engagement and ensure a significant improvement in customer experience Qualification Eligibility Criteria PreRequisite Graduate Undergraduates in any stream Freshers can apply Language capabilities English Hindi Punjabi Assamese Oriya Required Skills Customer Centricity The mindset of highest value for the customer always willingness to help demonstrate ownership and attention to details Communication Proficiency Ability to convey message effectively Comprehension Active Listening Rate Clarity of Speech Conversational Ability Ability to understand the customer problem and provide solution or information as per company policies and process Ability to compose grammatically.