Customer Support Executive |CSE

ob details
No matching job preferences
Salary
₹10,704 - ₹20,000 a month
Job type
Full-time
Fresher
Regular / Permanent
Shift and schedule
Day shift
Benefits & Perks
Provident Fund, Health insurance
Qualifications
Hindi (Required)

English (Required)

Customer service (Required)

Bachelor's (Preferred)

Total work (Preferred)

Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
About Groww

Groww is an India-based online investment platform. Headquartered in Bangalore, Groww allows investors to open an account electronically and transact in mutual funds and stocks online.

About the job

Key responsibilities:

1. Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries
2. Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
3. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager
4. Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention

Contact:

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹10,704.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

Customer service (Required)
total work (Preferred)
Language:

Hindi (Required)
English (Required)
Hiring Insights
Application response rate: 52%

Hiring 10+ candidates for this role

Job activity
Posted today