Amazon Recruitment 2026 | Work From Home | BPO Cum Virtual Customer Service Post

Amazon Recruitment 2026

BPO cum Virtual Customer Service job in Amazon involves working as part of the customer service team, handling customer inquiries and issues via virtual channels such as email, chat, and phone.
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Skills & Qualification:

Communication skills must required.

Comfortable with work from home.

Time management and multitasking skills.

Ability to adapt to new technologies.

Customer service skills.

12th pass required and graduation preferred.

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Responsibility:

Responding to customer inquiries via phone, email, and chat

Providing technical support to customers

Resolving customer issues and complaints in a timely and professional manner

Escalating complex issues to the appropriate team or department

Documenting customer interactions and updating customer records