Assistant Housekeeping Manager

Full–time
Role Definition: Asst Housekeeping Manager, will be the HOD for the Housekeeping Department, responsible for Cleanliness, Hygiene and Laundry.

Job Responsibilities:

Pre-Opening Stage:

The Property is at Pre-opening stage, so the 3 key responsibilities during this stage will be:
• Taking handover of all areas from the Projects team, ensure deep cleaning to make them Guest ready for the first time.
• Recruiting and building the housekeeping team.
• Create systems and processes to ensure the best client experience on every visit.

Post-Opening:

Manage the daily activities of the Housekeeping department to include appropriate cleaning of rooms, gardens, banquet halls, restaurants, washrooms, suites, and all public spaces.
• Set up systems and implement processes to ensure a 5 star experience for all guests.
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
• Daily supervision of the housekeeping staff.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Conduct daily inspections of all rooms and public areas.
• Recruit, schedule and train all new housekeeping staff members.
• Maintain the housekeeping budget, providing billing summaries and expenses.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Determine and maintain the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing.
• Ensure the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
• Work closely with maintenance team to ensure all services, engineering, appliances are in perfect working condition.

The main objective is to make sure all villas are served properly.
• Clients are taken care in the most professional manner.
• Coordinating cleaning activities at the villas with both in-house staff and on contract cleaning agencies.
• Managing staff roster.
• Interviewing, hiring and firing housekeeping staff.
• Training Staff
• Handling Grievances.
• Handling Recruitment of staff.

Comfort Inn, Karnal is looking for:
• Excellent communication skills (English)
• Able to demonstrate consistent high quality of hygiene and other allied services
• Organized and Systematic
• Patient, energetic and open-minded
• Well-presented, polite and tactful
• Can handle complaints in a calm manner
• Excellent people handling skills

Educational Qualifications

Degree in Hospitality

Prior work experience

3 - 5 years of working experience in Hospitality/Tourism background

Company Website

www.choicehotels.com

About Cafeena Hospitality (Comfort Inn by Choice Hotels, Karnal)

Choice Hotels International is introducing Karnal’s first branded international hotel with cozy and economical alternatives. Travelers on the Grand Trunk Road and residents of Karnal will find the Comfort Inn, a brand of Choice Hotels, to be a pleasant stopover. The 3-star Deluxe hotel offers "Homely Comfort" with all the latest amenities and services while providing exceptional quality and comfort