Opening 4 Technical support|International

Job Description

HI WARM GREETING FROM RIVERA MANPOWER SERVICES :
Technical Support/Extreme good communication/Service desk

Contact :

Simrath-
Openings available:

Process Name:
International Voice /IT Help Desk/

Customer Service Profile Shift Timings:
US Shift

Work Location :
BangaloreROLES &

RESPONSIBILITY :
Customer FocusTake ownership of each customer while empathizing and prioritizing customer needs.
Resolve conflicts and manage customer expectations.
Determine customer needs and provide appropriate solutions through relationship building.
Problem Solving SkillsApproach problems logically and with good judgement to ensure the appropriate customer outcome.
Make appropriate decisions on behalf of the customer quickly and effectively.
Effectively prioritize work to ensure efficiency.
Conduct research as needed.

DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED.Required Candidate profile Ok to Work in 24/7 Shifts and Night shifts.
Possess good analytical skills - detail orientedPossess good communication skills, both oral and writtenRegardsSimrath- HR TeamRIVERA MANPOWER SERVICES