Customer care Executive

Job description Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information by using the right methods/tools Follow communication procedures, guidelines and policies Handle customer complaints, provide appropriate solutions and alternatives within the time limits Requirements and skills Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Soft Spoken A bachelor’s degree requires A minimum of 0-1 years experience. Excellent interpersonal and written and oral communication skills.

Fluency in English is a requirement.

only female candidates.

Fresher can apply.

Job Type: Full-time

Salary: ₹15,000.00 - ₹22,000.00 per month

Schedule:

Morning shift
Supplemental pay types:

Yearly bonus
Ability to commute/relocate:

C G Road, , Ahmedabad - 38000+, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
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