Hotel Receptionist

Restaurant Receptionist

Job Description
• Draw up client bookings for tables and ensure that tables are set before clients’ arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

Job Type: Full-time

Salary: ₹15,000.00 – ₹17,000.00 per month

Benefits:
• Food provided
• Health insurance

Schedule:
• Day shift
• Evening shift

Supplemental pay types:
• Overtime pay

Ability to commute/relocate:
• Baner, Pune – 411045, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• Front desk – Receptionist: 1 year (Required)
• total work: 1 year (Required)

Language:
• English (Preferred)