Customer support executive

Respond to customer queries in a timely and accurate way, via phone, email or chat.

2. Identify customer needs and help customers use specific features

3. Update our internal database

4. Monitor customer complaints on social media and reach out to provide assistance

5. Good communication skills

Job Type: Full-time

Salary: ₹12,000.00 - ₹22,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Karol Bagh , Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer support: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)