Senior Hotel Receptionist| Senior Front Desk Agent

Hotel Front Desk Agent responsibilities include:
• Performing all check-in and check-out tasks
• Managing online and phone reservations
• Informing customers about payment methods and verifying their credit card data
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Job Location- Kharadi , Pune