Technical Support

Ispecia Technologies is an India based IT services company which provide 360-degree digital marketing, website development, and mobile app solutions for small and medium businesses. Mobile and website development has become a key player in the marketing game

Job Type : Full TimeExperience : Experienced or FresherWork Location : Haridwar

We are looking for a Telecaller that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities :

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesKeep records of all conversations in our call center database in a comprehensible way


Requirements :

Strong command over English & HindiStrong phone and verbal communication skills along with active listeningPrevious experience in a customer support role

Interested candidates should email there resume in word or pdf format at the earliest to info@ispecia.com