PTC Cloud NOC Technician

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PTC Cloud NOC Technician

PTC
New Delhi, Delhi
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22 hours agoFull–time
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Your Role
The person will be a part of Cloud Strategic Accounts working for a Retail client. The day to day job will be to solve issues faced by Customer on the FlexPLM application and also work with different stakeholders and internal teams in achieving the resolution and catering to new requests or enhancements.

Your Impact
You will be responsible for Cloud Service PLM Customer Success Initiative (PTC 2021 Vision) where the goal is to provide highest level of customer satisfaction with "Customer first" attitude.

Your Team

You will be a part of a diverse PTC Cloud Strategic Accounts Incident Team which works in a 24x7 environment for users across the Globe and focusses on excellence in their service.

Your Day-to-Day
• Cloud services support - continuous improvement services such as application issue or Integration fixes
• Custom code analysis
• Data requirement changes/issues
• Application configuration changes
• Automation requests
• Database or Query Builder Reports

Must-Have Skills
• FlexPLM expertise
• Knowledge of Java, Linux and SQL.
• Good troubleshooting /Debugging skills.
• Good Communication and verbal skills

Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us