BPO|Telecaller | Trance India Pvt Ltd

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BPO/Telecaller Jobs in Hyderabad - Trance India Pvt Ltd...

thejop.com
Hyderabad, Telangana
Apply on Search Job Post Free Website Thejop.Com
14 hours agoFull–time
BPO/Telecaller

• Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills

• Good Problem-solving skills over the call

• High energy level