Project Manager | Contact Center | BPO|IT

) Maintains constant communication of floor needs, wants, concerns plans to all stakeholders.

2) Assure client needs company needs are in balance.

3) Negotiates differences with client to assure satisfaction for both stakeholders.

4) Address client operational needs.

5) Attends weekly meetings to discuss current trends, quality, upcoming events, project planning, and current project status.

6) Proactively communicates new ideas and wins to the client to all levels within the...