International BPO In Sector 74 Hiring Experienced

Job Description

MNC Bpo Hiring For Premium Process.

To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.

Minimum Qualification Criteria: -

1. Undergraduate/Graduate both can apply.

2. Fresher/ Experience both can apply.

3. Agent should be flexible to work in 24/7 Environment.

Desirable qualifications:

1. Excellent Communication skills (Written/Verbal) is the foremost priority.

2. Good customer service skills & should display good analytical abilities

3. Prior experience in BPO voice process is a must.

4. Comfortable with 24x7 shift.

Job Responsibilities:

1. Provide splendid customer services to customers in a friendly and courteous manner at all times.

2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.

3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.

4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.

6. Ensure that customers confidential information is properly protected and only used for official purposes.

Location : Chandigarh & Mohali

Salary : Upto 25k to 38k CTC.

Walkin directly for interview and mention NR SUCCESS MANPOWER SOLUTIONS on top of your resume for interview.

Interview Details:

Contact Person: HR NISHA :

WhatsApp for more details on above mentioned number.

Job Type: Full-time

Salary: ₹18,000.00 - ₹38,000.00 per month

Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability
• Weekend only

Supplemental pay types:
• Performance bonus
• Shift allowance

Ability to commute/relocate:
• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Preferred)

Language:
• English (Preferred)

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