Executive | Customer Care | Voice Chat Process | BPO

About company

WORK FROM HOME

Shift Time: 8 AM - + PM (Any + Hours Shift )

1 - 6 Years

Not mentioned

Kolkata, Mumbai, Hyderabad/Secunderabad, Lucknow, Chennai, Ahmedabad, Bangalore/Bengaluru, Delhi / NCR

Not disclosed
Must have key skills
Voice ProcesscommunicationChat Process
Other key skills
Customer ServiceCustomer Care ExecutiveCustomer Carecustomer support
Job description
What you’ll do
WORK FROM HOME


- Should have laptop/desktop and System Configuration Required: i3 processor and above, Windows 10 and above, 4 GB RAM and above, Minimum 7 MBPS internet speed.

Profile : Customer Care Executive

Location : PAN INDIA

Qualification : Only Graduate

1 Year of experience in any call center/customer service voice

Good communication skills

Role and Responsibilities :

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

Shift Time: 8 AM - + PM (Any + Hours Shift )