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International BPO-Customer Care Representative

Work Location – Mohali /Chandigarh (Work from the office)

Job Description:

Willing to work in rotational work schedule and in night shifts.

Attend necessary phone calls - inbound calls.

Provide excellent customer services and ensure customer satisfaction by solving customer queries as soon as possible

Maintain pleasant relationships with customers

Maintain database by updating customer information on a daily basis

Exceptional English communication skills (Written and Verbal)

Efficient in achieving targets

Should be a team player

Excellent organizational skills

Must be available to work some holidays and weekends