Data Entry|Back Office|Telecaller|Customer

Job Description

We Are Hiring for BPO VOICE PROCESS.

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Age Criteria -: 18 -35 years

Shifts:
Rotational

Benefits with us -: Unlimited Incentives + Travelling Allowances

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

Handling escalations and complex queries.
Manage large amounts of incoming and outgoing calls
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively