Customer Service

Hiring for the Voice Process in leading telecom MNC @Kolkata

About Client

Its multinational Telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

We can arrange your telephonic interview.

we would love to connect with you.

Job Title: Customer Support Advisor – (voice)

Work from Office

Candidate should have minimum 6 months experience in International voice process

Requirements
Qualification: Any Graduate/ Post Graduate

Candidate should have,

1.Good Communication skills

2. Handling customer through Email & chat which involves working in different time zones

3.Take Email & chat from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Any UG / Graduate/ Post Graduate