International BPO Voice Process

Date of posting:10 Mar 22Answering customer inquiries and listen to their problems/asksTroubleshooting customer reported problems – Remote support and On-site support.Identifying root causes for the problems and taking corrective and preventive steps.Installation of OS and software.Providing training to the customer on software and solutions.Product demonstration to customers.Generating problem reports, logging issues, escalation of critical issues. Required Skills:Good reasoning and analytical skillsGood listening skillsJob SummaryJob Type : Full TimeJob Role : Job Category : Hiring Process : Face to Face InterviewWho can apply :