Customer Support Executive

Profile: Customer Support Executive
Experience Min 1 Yr
Location Pan India
No of vacancy 1 for each location
Job description:-
• Answer all the queries of SAMIL customers and walk-in customers related to products and services of SAMIL.
• Take ownership to understand customer issues and address & resolve in coordination with respective heads.
• Provide Training to SAMIL customers and SAMIL team on technology & other SAMIL initiatives. Ensure customers are using all the applications.
• Undertake documentation services for OEMs and other customers through the network of RTA agents.
• Generate new deals related to walk-in customers and update the same in the system daily.
• Ensure 100% of the online conversion of the listings owed for the Automall.

Requirement:-
• Age up to 30 years.
• Minimum 1 Years of experience is required
• Should have involved in customer support, sales, tele calling, etc.
An ideal candidate must have:-
• Graduate.
• Good Communication skills
• Interpersonal skills
• Positive attitude and Confidence