Administrative Assistant

About us

Our team is comprised of psychologists, counsellors, and occupational therapists who treat clients with a variety of mental health related conditions. We work in a friendly and warm work environment characterized by teamwork, continuing education, evidence-based practice, interdisciplinary collaboration, and fun. We are currently seeking a professional and compassionate Administrative Assistant to join our team. As the first point of contact for clients, you play an essential role in creating a welcoming, organized, and positive experience for every individual who enters our clinic.

Our work environment includes:

Modern office setting
Opportunities for growth and learning
On-site parking
The Administrative Assistant supports the daily operations of the clinic and helps ensure the delivery of high-quality client care. This role requires strong organizational skills, professionalism, attention to detail, and the ability to communicate effectively with clients, clinicians, and external partners.

Essential Functions:

● Welcoming patients warmly and professionally.

● Answering questions about our services and our staff.

● Scheduling, re-scheduling, and canceling patient appointments as needed.

● Submitting invoices to third-party funders.

● Communicating with case managers and adjusters regarding patient treatment plans and payments as required.

● Ensuring our clients’ overall experience is comfortable and exceptional.

● Support clinicians and administrative workflows as needed and perform additional administrative duties as assigned.

Pay: $23.00-$27.00 per hour

Benefits:

Casual dress
Company events
Education:

Secondary School (preferred)
Experience:

Administrative: 1 year (preferred)
Front desk: 1 year (preferred)
Work Location: In person