Job Description
HI
Hope you are doing well!
I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details ajeet@realtekconsulting.net
Job Title: Senior Citrix Engineer (CVAD)
Location: Atlanta, GA
Role Summary
We are seeking a Senior Citrix Engineer to design, administer, and optimize the Citrix Virtual Apps and Desktops (CVAD) platform for a large retail organization. This is a hands-on role focused on ensuring high availability, security, performance, and seamless user experience across store, corporate, contact center, and distribution environments.
Key Responsibilities
Citrix Platform Engineering & Operations
· Administer and support Citrix Virtual Apps and Desktops (CVAD), including Delivery Controllers, StoreFront, Studio/Director, Workspace App, and VDAs
· Manage Citrix ADC (NetScaler) for load balancing, ICA proxy, SSL offloading, and performance optimization
· Ensure platform availability through redundancy, monitoring, and proactive capacity planning
Virtualization & Image Management
· Manage golden images using MCS/PVS, including patching, version control, and rollout strategies
· Maintain application packaging and user profile solutions (FSLogix, UPM, Roaming Profiles)
· Collaborate with VMware, Hyper-V, or cloud teams (Azure/AWS) for optimal infrastructure performance
Performance, Monitoring & L3 Troubleshooting
· Lead advanced troubleshooting for ICA/HDX performance, latency, login delays, and app launch issues
· Analyze logs and metrics using tools such as Citrix Director, ControlUp, eG Innovations, SCOM, or Splunk
· Conduct root cause analysis (RCA) and implement long-term fixes
Security, Access & Compliance
· Implement secure access controls including MFA, SSL certificates, and system hardening
· Support audit and compliance requirements with proper documentation and logging
· Collaborate with IAM/Security teams for SSO/SAML integrations (Azure AD, Okta)
Retail Application Support
· Ensure reliable access to retail-critical applications such as POS, merchandising, inventory, and customer service tools
· Support high-demand retail periods with enhanced monitoring and quick issue resolution
Change, Release & Environment Management
· Manage system changes including upgrades, patches, and configuration updates
· Plan and execute Citrix upgrades/migrations (e.g., CVAD LTSR) with rollback strategies
Documentation & Knowledge Management
· Maintain SOPs, runbooks, architecture diagrams, and knowledge base articles
· Provide knowledge transfer and support to internal teams
Required Skills & Experience
· 8–10+ years of experience in Citrix Administration
· Strong hands-on experience with Citrix CVAD (XenApp/XenDesktop)
· Expertise in Citrix ADC (NetScaler) configuration and optimization
· Experience with MCS/PVS, FSLogix, and profile management solutions
· Strong troubleshooting skills in ICA/HDX performance issues
· Familiarity with monitoring tools like Citrix Director, ControlUp, Splunk, or SCOM
· Knowledge of virtualization platforms (VMware/Hyper-V) and cloud environments (Azure/AWS)
· Experience with security integrations (MFA, SSO, SAML, Azure AD, Okta)
· Excellent communication and stakeholder management skills
Nice to Have
· Experience in retail or large enterprise environments
· Automation/scripting skills (PowerShell preferred)
· Exposure to DevOps practices and CI/CD
