Call Center Customer Service Representative

Immediate Start | Office-Based | Monday–Friday

We're hiring experienced Customer Service Advisors with call centre experience to join a structured, technology-driven customer operations team in Paddington.
If you're confident handling complaints, resolving escalations and taking ownership of customer issues — this is a strong next move

The Role
Handling inbound customer calls
Managing complaints and escalations
Responding to email and digital enquiries
Updating CRM systems accurately
Taking full ownership of cases through to resolution
This is a professional, performance-driven environment where quality of service matters.

We're Looking For
Previous call centre or contact centre experience
Experience handling customer complaints
Strong telephone manner
Clear written communication skills
Available to work onsite in Paddington (5 days per week)
Able to start ASAP

If you're looking for stability, structure and a professional team environment — apply or message directly.