Receptionist/Administration (Part Time Position / Entry Level)

Job Summary
We are seeking a dedicated and motivated part time Receptionist/Administrative Assistant to join our team in an orthotic and medical equipment/supplies office environment. Applicants must be willing to work every Saturday + a minimum of 2 weekday shifts per week. Additional shifts may be available based on business requirement.

This role is essential for ensuring smooth operations at the front desk and providing exceptional customer service to our clients. The ideal candidate must work well in a team based environment, have a friendly demeanor, and the ability to handle multiple tasks efficiently.

Responsibilities

Greet clients warmly, professionally and provide a welcoming atmosphere.
Answer incoming phone calls in a professional and prompt manner.
Schedule appointments while managing the office calendar to ensure a smooth client experience.
Process payments.
Assist all clients and colleagues with requests and inquiries.
Review client files to ensure information and documentation is received and/or scheduled for each business interaction.
Manage data entry tasks such as updating electronic files with supporting information and clear notes.
Ensure clients receive their medical items upon completion of the business process.
Monitor email. Reply and coordinate all email requests to completion.
Review problem tickets and communicate resolution to supporting business areas.
Maintain cleanliness and organization of the front desk area and waiting room.
Requirements

Previous experience in an office or administration role is preferred but not required.
Ability to work as part of a team.
Proficiency in using phone systems, office equipment (e.g., printers, copiers) and ability to learn new software programs.
Strong customer service skills with the ability to communicate effectively with clients and team members.
Excellent attention to detail for managing files and data entry tasks.
Schedule:

* Every Saturday - 8 hours

* 2 weekday shifts minimum

* Maximum 30 hours per week

If you are enthusiastic about providing support in an inclusive medical support based office, we encourage you to apply for this opportunity!

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: No more than 30 per week

Language:

English (required)
Location:

Edmonton, AB T5P 4J5 (required)
Work Location: In person