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Arise Solutions
Urgent - Finance Analyst - International BPO
Arise Solutions · Vadodara, Gujarat · via BeBee
7 days ago
Full–time
No Degree Mentioned
Apply on BeBee
Apply directly on Jobaaj
Apply on Jobrapido.com
Job description
Customers Support Service
Support budgeting and forecasting activities
Ensure accuracy of financial transactions
Free Meal
Medical Allowance
Cab Facility
Night Shift Allowance 350 RS.
International Voice process
Perks and benefits
Free Meal
Medical Allowance
Cab Facility
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Profusion Systems Inc.
BPO Data
Profusion Systems Inc. · Ahmedabad, Gujarat · via BeBee
Full–time
Apply on BeBee
Apply directly on CallCenterjob.co.in
Job description
Job description
US Shift Time: 8:00 am CST to 5:00 pm CST
We are seeking a detail-oriented BPO Data / Excel Analyst to provide SQL / Excel analysis and reporting support to our customers.
This role requires a blend of technical expertise and strong communication skills to deliver accurate insights and ensure exceptional customer experience.
Key Responsibilities:
Be curious about current processes and platforms
Document existing processes to pull data from multiple sources and upload it to Data Bricks.
Gather excel data from multiple sources, perform data analysis and create reports using advanced Excel functions.
Develop charts, pivot tables, and dashboards for business insights.
Communicate effectively with customers, demonstrating active listening, empathy, and problem-solving skills.
Ensure timely and accurate execution of tasks while maintaining high-quality standards.
Collaborate with internal teams to resolve issues and provide solutions.
Required Skills & Qualifications:
Experience: 2+ years of direct customer-facing experience in a fast-paced environment.
SQL Expertise:
Strong knowledge of writing SQL queries
Excel Expertise:
Strong knowledge of formulas and functions (e.g., VLOOKUP, INDEX-MATCH), Pivot Tables, Charts, and text manipulation.
Strong focus on customer satisfaction and ability to exceed expectations.
Quick learner with adaptability to new tools and processes.
Excellent time management and multitasking abilities.
Problem-solving skills with the ability to make informed decisions based on research and prior experience.
Proactive in follow-ups, escalations, and ensuring timely resolution.
High attention to detail and ability to follow instructions with 100% accuracy.
Strong English communication skills (written and verbal) with proper grammar and spelling.
Proficiency in MS Outlook, Word, and PowerPoint.
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