Trainee Project Co-ordinator

Job Title: Trainee Project Coordinator

Department: Projects (Aftersales)

Reporting to: After Sales Lead

Location: London

Salary: £28,000 -£34,000

Desired start date: ASAP

About Artus Air Ltd

Positive change through patented innovation

The company has designed and developed patent-protected, specialist products that are

on track to revolutionise the way buildings are cooled and heated.

They aim to reduce energy consumption and carbon emissions and lead positive change

within the HVAC industry.

Significant sales growth is planned for the next five years currently targeting commercial,

residential and hotel environments.

Artus exists to advance and apply innovative design and precision engineering for the benefit of the public and environment.

About the Role

Job Description:

As a Junior Project Coordinator, you will assist the Aftersales team with administrative and

coordination tasks across multiple live projects.

This is an exciting opportunity to grow alongside the business, providing administrative

support and gaining learning opportunities under the guidance of the Project

Coordinator and wider team.

This role will suit someone highly organised, proactive, and detail-oriented, who is looking

to build a career in project delivery, client support, or operations within the engineering

and HVAC sector.

Key Responsibilities:

Project & Admin Support

Assist the Project Coordinator with basic coordination tasks and shadow project activities
Support scheduling of meetings and site visits under supervision
Help maintain project folders and trackers with guidance
Learn to use CRM/ticketing systems and assist with logging queries
Support documentation efforts and learn to draft minutes and actions
Communication & Process

Assist in managing the shared Aftersales phone line and support email
Support handling of customer queries with supervision
Communicate updates clearly to engineers, clients, and suppliers
Learn internal process timelines and assist in monitoring them (e.g., ticket deadlines, pre-
start lead times)

Logistics & Procurement

Support logistics planning tasks under supervision
Assist with procurement tasks and learn supplier coordination
Support coordination of deliveries and learn QA tool tracking
Assist in tracking quotes and invoices with guidance from the commercial team
Health & Safety

Assist in filing RAMS and H&S documentation and learn submission processes
Learn documentation submission procedures and assist with portal uploads
Reporting & Quality Assurance

Support data collation for reports and learn reporting standards
Assist in tracking SLA compliance and understand quality benchmarks
Observe and assist QA checks under supervision of the Quality ManagerThis list is indicative of duties and / or responsibilities and is not exhaustive, the role will
develop over time, and this will be reflected in the job specification.

About the Person

Skills & Competencies

Willing to learn organisational skills and develop attention to detail
Eager to improve written and verbal communication skills
Good familiarity with Microsoft Office and willingness to learn
Willing to learn task management and prioritisation in a fast-paced environment
Motivated to develop proactivity and confidence in following up actions
Keen interest in HVAC, engineering, or technical project delivery and learning
Experience (desirable but not essential)

Exposure to office or admin work is a plus
Interest in gaining exposure to engineering or construction environments
Competent using CRM systems and structured ticketing platforms
Outlook and Approach

Comfortable putting forward ideas for better/ leaner working practices and
processes.

Self-motivated and proactive
A passion for innovation.
Comfortable with getting stuck in where help is needed.
Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London W1F