beBeeIVrTesting

Advanced Call Center Test Specialist

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Central Delhi, Delhi, India BPO Jobs Active
Actively Hiring Central Delhi Full Time
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Job Description

Job Title: IVR Testing

Experience Range: 4-12 Years

Job Location: Kolkata/Delhi/Bangalore/Chennai
Job Description:

We are seeking an experienced IVR Tester to join our team. As an IVR Tester, you will be responsible for testing and validating the accuracy of our Interactive Voice Response system.

Required Skills & Qualifications:
• >Test IVR menus, prompts, and routing logic for accuracy and user experience;
• >Validate DTMF inputs, speech recognition, and fallback mechanisms;
• >Ensure IVR works with backend systems like CRM platforms;?>
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