Job Description
Rostering Officer – Full-Time (Office-Based)
Midland, WA | Monday to Friday, 9:00am – 5:00pm | Moonlight Care
About Moonlight Care
At Moonlight Care, we pride ourselves on fostering a supportive, inclusive, and collaborative workplace culture. Our team is passionate about making a real difference in the lives of people with disabilities by delivering high-quality, person-centered services. We value integrity, respect, and teamwork, and we believe in empowering our staff to grow professionally while contributing to meaningful outcomes for participants. If you’re looking for a role where your work truly matters and you’ll be part of a positive, forward-thinking team, Moonlight Care is the place for you.
About the Role
As a Rostering Officer, you will be responsible for developing and managing rosters that align with participant needs, staff availability, and operational requirements. You will work collaboratively with Administration, HR, Team Leaders, and Management to ensure continuity of care and smooth day-to-day operations. This position also involves supporting general administrative functions to maintain efficient business processes.
Key Responsibilities
Create and manage rosters using Flow Logic or similar systems
Allocate shifts in line with participant needs and organisational requirements
Respond to planned and unplanned changes (leave, call-outs, urgent coverage)
Ensure appropriate skill matching and consistency of support
Monitor staff hours, fatigue risks, and compliance requirements
Communicate roster changes clearly and professionally with staff
Support payroll accuracy through correct roster setup
Maintain accurate records and documentation
Provide administrative support to the wider office team
Work effectively in a high-volume, fast-paced environment
Training & Development
We are committed to setting you up for success. As part of your onboarding, you will receive:
Comprehensive training in Moonlight Care processes and policies
Hands-on training in our CRM and rostering systems (Flow Logic)
Ongoing support and professional development opportunities to help you grow in your role
What We’re Looking For
Essential:
Strong work ethic and reliability
High attention to detail and accuracy
Ability to thrive under pressure in a fast-paced environment
Excellent communication and interpersonal skills
Strong computer literacy and ability to use multiple systems
Team-oriented approach and professional demeanor
Ability to maintain confidentiality at all times
Desirable (Not Required):
Familiarity with Flow Logic or similar rostering platforms
Understanding of the NDIS or disability sector
Background in administration, health, or community services
Work Environment & Hours
Full-time, office-based role
Monday to Friday, 9:00am – 5:00pm
Located at Moonlight Care Head Office in Midland
Duties may evolve in line with organisational needs
Why Join Moonlight Care?
Stable, full-time position in a supportive team environment
Collaborative leadership and clear operational systems
Opportunity to make a meaningful impact on participant outcomes
Be part of a growing organisation that values quality and care
Apply via Indeed with your resume and a brief cover letter outlining your rostering, administration, or coordination experience.
Job Type: Full-time
Work Location: In person
