user support technician

Education:
Expérience:
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Computer and technology knowledge
Android
iOS
MAC
Desktop applications
File management software
Security software
Multimedia software
Presentation software
Website creation and management software
Mac OS
MS Office
MS Windows
TCP/IP
Wireless networks
Work conditions and physical capabilities
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty
Experience
1 year to less than 2 years
Employment terms options
Morning
Day
Health benefits
Paramedical services coverage
Durée de l'emploi: Temporaire
Langue de travail: Anglais
Heures de travail: 32 hours per week