Job Description
Job description
Job Requirements
JOB DESCRIPTION
Role/Job Title: Senior Production Engineer – Core Banking (CBS)
Function/ Department: Information Technology
Location: Navi Mumbai – Airoli Processing Centre (Gigaplex Office)
Job Summary: The Senior Production Engineer will manage and support Core Banking applications, primarily TCS BaNCS, ensuring high availability and smooth operations in a 24x7 banking environment. The role involves close coordination with cross-functional teams, vendors, and stakeholders to resolve issues, manage releases, and improve system performance.
Key Responsibilities
• Provide end-to-end production support for Core Banking applications, integrations, and mobile platforms.
• Handle TCS BaNCS CBS with strong focus on Liabilities / Payments modules.
• Deliver L1 & L2 support, including EOD/BOD operations.
• Monitor production systems, manage alerts, and proactively resolve issues.
• Perform root cause analysis (RCA) and escalate critical incidents.
• Coordinate with internal teams, vendors, and external system providers.
• Manage code migration, release management, and change management activities.
• Prepare and maintain production support documentation and recovery procedures.
• Support application implementation, deployment, upgrades, and testing (Smoke, Sanity, Regression, Performance, Penetration).
• Ensure compliance with ITIL processes – Incident, Problem, and Change Management.
Skills & Competencies
• Strong Retail & Corporate Banking functional knowledge
• Hands-on experience with TCS BaNCS or other Core Banking products
• Mandatory expertise in CBS Liabilities / Payments Module
• Technical skills: PL/SQL, COBOL, UNIX, Java
• Knowledge of CI/CD and automation tools
• Strong analytical, troubleshooting, and communication skills
• Ability to work in a 24x7 production support environment.
Education Qualification: Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)
Experience:
• 5–10 years in the Banking domain
• Minimum 3 years in Core Banking implementation / production support
