Full Time Keyholder (Seasonal)

Job description
Retail Keyholder ( Seasonal)

As a Retail Keyholder with Hamilton, and the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.

Profile
Duties and Responsibilities

Provide a unique and special experience to all clients
Reach & exceed your sales goals
Develop potential clients through both clientelling and networking efforts
Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
Assist team members in sales process as per established boutique protocols
Develop existing client base and reach new prospects through networking and outreach
Provide superior after-sale service to all clients
Provide the highest level of client service through personalized contact in product maintenance
Use product knowledge and selection to provide exceptional service and build customer relationships
Team-oriented
Opening and closing the store as needed
Greet customers in a timely, professional and personable manner
All other duties assigned by Management
Professional requirements
Education and Experience Requirements

Must have High School Diploma and/or equivalent
Must possess a strong luxury retail jewelry and time piece experience
All applicants should have 3-5 years of experience in a Keyholder position, specialty retail preferred
Driven to deliver superior service by exceeding customer expectations
Able to arrive to work on time and work late
Able to achieve sales goals and be goal oriented
Excellent verbal and interpersonal skills
Be a self-starter and use good judgment in all situations
Must be able to work well as a team player in a fast-paced, energetic environment
Must be able to sustain level of professionalism; friendly demeanor;
The ability to work well with all levels of internal management and staff
Clientele building skills
Must be able to demonstrate basic computer literacy
Flexible to retail working hours including availability on weekends and holidays.
Ability to multi-task and handle changing priorities
Able to work well with minimal supervision; self-starter
Bilingual is a plus
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.


Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 days of PTO per year, 1 Month PTO after 5 years
Special bucket of sick time per year extended paid time for medical, parental and military leave
Holiday pay
Voluntary FSA, STD, Accident/Hospital Indemnity insurance
Employee product discount
Starting Compensation Begins at: $45K plus commission